Thursday, December 15, 2011

How to Get Marriage Certificate Done in Delhi - Adventure!!

Thought of standing in line in a government office strikes terror on everyone's mind, especially people from private organization who have seen excellence and improvements in processes at every stage. Simple tasks like filling forms and getting things approved takes days and months of efforts in these office - things can be made as difficult as possible - you could not dare imagine the boundaries of silliness and lethargic attitude of certain people in these places (our assumption, which is true). 

We got married last year but due to due to some reasons we could not get the marriage certificate in time. Most of our friends advised us to get this act done without delay and have our names in each other's passports under spouse category. Question was "how" with the daring thought of facing BABUs in dilapidated government offices. One good thing happened with us was that we were in Delhi, where things happened with appointments and online applications. 

First thing I did was to collect whatever information I could get from one of my colleagues who recetly got this done in Delhi itself. That gave little confidence of success :). There is a website that gives some description of the items required and also provide link for appointments - and frankly said, this really helped a lot - except one way trip back to my home for missing certificate from their office :) but finally we got the deed done without much problems. Here is the thing:

For Delhi guys (present address), visit - or (Only Internet Explorer - it doesn't work on MOZILLA - don't know about other explorers). Enter your district - say for Dwarka, it is SOUTH WEST and move forward. Next page will ask you about Applicant's Name, Gender, Address (enter the address for which you have the residential proof - your present address of Delhi in Dwarka), Select your locality from a drop down (say Dwarka Phase 1) - finally select "Registration of Marriage Certificate" and Click to Apply Online. 

Next Page will ask you to select a date of registration, but usually on these dates you would end up meeting BABUs or BABLIs (if any) ;).  Enter your details like Name, Father's Name, Date of Birth, Present Address (you should have this proof), Permanent Address (it has nothing to do with the certificate), Marital status and date of marriage. You can have the same address for your wife if your wife has some residential proof for that place, else you can also write residential address for which certificate is present with her.Post this, you can submit the application. Usually for Dwarka, it would be Kapashera District Court (near Kapashera Bus stand at Gurgaon Delhi Border). Post submission online, you would be required to take the print out of the filled Application Form. It would also have the details of where you would need to appear - Kapashera in my case. Problem is that if you check on websites for the SDM offices, it would show Najafgarh for Dwarka - which is not correct - typical government sites I must say :(

Now the list of items required as documents:

1.    Documentary evidence of date of birth of both parties (10th/Matriculation Certificate/Passport/ Birth Certificate for anyone born after 1989) Minimum age of both parties should be 21 years at the time of registration under the Special Marriage Act  - we showed 10th Mark sheet/Pan card
2.    Residential Proof of both husband or wife whose area SDM has been approached for the certificate - We submitted UID registration receipt - the BABU accepted it but the marriage officer rejected it saying it was just a receipt, we also had gazetted officer certificate since my dad is in defense. It seems they don't accept SBI Passbook - but the signing authority seems to be OK with it - anyway I had 3-4 options including Rent Agreement (with police verification copy in it)

3.    Affidavit by both the parties stating place and date of marriage, date of birth, marital status at the time of marriage and nationality - This was made by us near District Office (Court) by small one room office guys sitting outside court at Rs 60 per affidavit
4.    Two passport size photographs of both the parties and one marriage photograph - This should be all attested by some A class Gazetted officer
5.    Marriage invitation card, if available. - This is not mandatory but if attached, it would be good - we presented our card from girl side
6.    If marriage was solemnized in a religious place, a certificate from the priest is required who solemnized the marriage - We got gazetted officer signature marriage certificate stating all details - for Sikh Marriages usually they give the certificate then and there in Gurudwara, post marriage. For Hindu marriages, temples do not provide any certificate - we didn't produce any certificate
7.    Rs. 100/- in case of Hindu Marriage Act and Rs.150/- in case of Special Marriage Act to be deposited with the cashier of District and the receipt should be attached with the application form - We took this receipt - don't forget to get the slip for Rs 100 - the BABU would also provide you the date on which you need to appear for the final Certificate signature

8.    Affirmation that the parties are not related to each other within the prohibited degree of relationship as per Hindu Marriage Act or Special Marriage Act as the case may be. - This was part of affidavit and need not be provided separately
9.    Attested copy of divorce decree/order in case of a divorcee and death certificate of spouse in case of widow/widower - NA for us
10.    In case one of the parties belong to other than Hindu, Buddhist, Jain and Sikh religions, a conversion certificate from the priest who solemnized the marriage(in case of Hindu Marriage Act).- NA for us

Once we went to the DO of Kapashera, we tried finding out the place where marriage certificates are done. Greeted by a 20 yrs old girl in a 10*10 Sq Ft room with 4 tables and 4 people - could not make out which one is peon as even he was sitting on one desk. He needs to be treated like an officer indeed ;) That girl asked us to fill up one Witness form with Witness details (Pan Card copy) and Residential proof (please get this along with other documents - we had gazetted signature residential certificate - but you might take bank passbook, voter card, driver license, etc) for the witness (just one is required - preferably Father or Mother - more credible). Post that the girl checked all the documents and asked us to paste the passport photos of both of us on a plain paper along with the Marriage picture (where our faces were visible) - all should be attested beforehand. Usually on the first day, only husband/wife can go and submit all documents, but I would suggest to take Witness also along with you to fill up Witness forms and PAN Card submission (copy).

All the certificates you bring should be already attested by gazetted officer. If not attested, then you might have to stand in line in other counter where other officer sits, who will do this signature for you seeing all your originals with a fee (not sure about this as we never had to visit him/her) - bottom line - everything will be done if you have originals with you. As your ID proof, you can take your and wife's pan card (attested).

Main issue comes with residential certificate - as nothing is written on the website of Delhi Government also as to what should be ideal one - only VOTER ID CARD is written - which 90% of guys don't have. BABU might say - you have been living in Delhi for so long and how come you don't have Voter's ID - as if he carries all proofs - :P Anyway - ignore his remarks with cool mind! "Beg" is what you can do - or ask him for the certificates alternatives - he will give some or other ideas - if your wife is smart, she would be able to handle him/her ;). If you take longer time between your marriage date and getting certificate, these guys create more problems.

Once the girl was over with her checking - and bringing some odd points for rejection - for which we argued till she succumbed and transferred the application to the other lady (45 yrs old) across her table with one computer and printer with loads of hard copy files. Even she raised some issues on residential certificate but we produced all in time on the same day before 1pm (we entered at 10:30am). Post her checks she transferred the file to the BABU officer - who again raised one point on residential certificate but that was taken care by his own alternative of UID receipt (its 15 min job to get this receipt in Delhi and we already had this done a week back in Dwarka). Finally Rs 100 was taken from us (Hindu Marriage) and date was given for some Tuesday or Friday (only these 2 days marriage officer comes for signature) after 8-10 days. We were asked to come on this date with one Witness who has Pan card. These guys would call you a day in advance if anything is still missing to bring it along with you on the d day - try to have all attested.

Final day of signature, everything was moving very fast. That 40yrs old lady greeted us with a smiled as if nothing had happened. She took our application and asked us to enter our names and addresses (both of us and witness) in a register with Peon (came to know later that he was peon ;P). She produced a print out of the form and asked us to check the names and details and sign the form (we didn't have wife name change - if you require this you can raise a request here). We did this and finally the BABU checked it and got 2 print outs (original of Marriage Certificate) :D. 

Now only thing was signature of the marriage office - who sits in a conference room. All the guys who wanted to get the certificates would sit in that big room (open - not secluded for bribes). We could see everyone sitting in that room around a big round table. Marriage officer came after some time and the BABU started calling each one's name as per the list present with him - we were at No. 3. Marriage officer asked our names and date on which marriage was done, checked all certificates in 2-3 minutes time and then signed the certificate. Post that we thanked him and got the hologram pasted on the 2 certificates (they give one extra in case you lose one) :P

That was the moment of happiness and completion of tedious process (may be not so tedious after completion). Now next - having the entry of spouse name on our passports - which is supposed to be one day process it seems - still waiting for the right moment to get this done.. lazy guys sleeping again for last minute work... zzzzzzzzzzzzz..... ;)

Friday, November 18, 2011

Performance Metrics for Business Analyst

Call it Associate Consultant, Business Analyst (BA), System Analyst, Process Consultant or anything else – job description of all these guys remain same. From the beginning of a software development life cycle, how a business analyst (BA) plays its role is known to almost everyone in an IT industry – from requirement gathering, gap analysis (as is – to be ), working on RFP/ RFI/ RFQ to attending even last mile processes of timely UAT and production sign offs.

As per performance metrics given to all during appraisal, items just meet the criteria of meeting expectations for a BA. But how do we actually access BA on a set of standard quantitative measures?

Some of the points could be found are mentioned below:

-    Was the Stakeholder Map prepared to understand each owner or system that would be affected due to the new development or change in existing system? List of Single points of contact

-    How many business touch points were contacted – Strategic (top management for company level strategy aligning with the project), Tactical or Day-to-day operations team who are real users?

-    # of high level requirements – as per business processes and policies – per time spent

-    % of use cases prepared as per the high level requirements

-    % of non functional requirements missed

-    % of requirements got changed post sign off due to missing elements or external influence or system defects

-    % of changes in versions of Requirement Document/permissible changes pre/post sign offs?

-    % correctness of requirements as per satisfaction of Technical as well as business teams?

-    % of requirements conflicted with other requirements – measures consistency

-    % of requirements open for discussion post sign off – measures ambiguity

-    % of requirements that could be fully tested end to end – to check the verifiability

-    % of requirements measured on business priority with client to know which are important/not

-    % of requirements eliminated during consulting phase as they were of least importance and more resource consumables/total requirements? – adds productivity to the BA output

-    % of requirements changed due to changes by strategic management of the team – top management through an interview session?

-    % of use cases modified or deleted during business interactions or new requirements?

-    % of requirements debated with what is in scope and what not?

-    # of times scope changed

-    % deviation in the project timeline due to changes in requirements?

-    # of times delay in the customer sign off on UI, UAT, requirements, etc

-    # of sessions taken for how long/overall project timeline to make team understand the requirements due to ambiguity in requirements or on open points which is not clear to the technical leads/solution team

-    Performance Rating point given by customers on touch points or meetings conducted by BA – formally or informally for overall performance – on a scale

-    Performance Rating given by the team members on a scale

Judging on such quantitative measures would obviously improve the performance of a business analyst.Any comment on the enhancement of list is also welcome as the list of not that long! :)

Saturday, June 18, 2011

The City of Nawabs - Though None Seen - A Tour

It was early morning 5'o clock when I called my driver to know the status of my cab to New Delhi station. Got up early, packed my bags in just 30minutes and was off for a 2 day trip to Lucknow for official training exercise for a telecom client. After our successful development on this project, it was now time for the the real users to get trained on technology.

Lucknow bound train was on time and it was good few hours journey for me with my laptop and movies. It was around afternoon that train reached Lucknow station (2 hours delay due to stoppage at one station - some malfunctioning of Goods train engine) :( - drained me. As usual, a bunch of autowalas approached me, seeing me carry an airbag, asking me to take their auto. As others ignored them in the wake of the very idea of getting cheated, I did the same and proceeded towards counter of pre-paid autos. Surprisingly the line was meant for the autowalas who would catch their passengers and bring them to this place, stand in line and get the amount billed for whatever amount they want. Rs 10/- as bribe (euphemistically called fee) is to be given to the counter inspector to issue a ticket to the autowala who would then take the passenger to his/her destination.

I thought of giving a decent first-timer try by standing in line but all in vain as the counter inspector was looking for autowala than standing passenger in front of him. Anyway I could manage to get one simple looking autowala, preferred someone who didn't look crooked - just for mental satisfaction that he would not cheat on price - not much at least ;) Anyway I was charged Rs 20/- extra for the distance on paper. Since things were to be reimbursed, I didn't care much and offered the amount to the autowala (at least I was getting a bill).

Lucknow was much crowded than Delhi or Gurgaon - may be because of less open space and more congestion on road. After 20 minutes, found my Hotel, paid the guy and checked in to rest for a while. Since the trip was accompanied by two more friends from office (though not together in journey), it was bit assured that I would, at least, not get bored in this new area. Yes, my first trip to a place which I passed only while going in trains that qualified to be one of the 'via' stations.

Evening plan, after office visit, was to get to some market and have Tunde Kababs, which is supposedly and believably (after I had them) one of the favorites of people there - and also of tourists who visited this place. We took a rick (human) and got to a market (forgot the name), walked around 2 Kms in search of the place called Tunde Kabab (TK). As we expected on our way, street was full of hawkers, shops and hanging light boards. We had to walk inside congested one way (but used a 2 way) streets to reach our beloved food joint - the first TK that was started long back. We ran for an empty table that was free fortunately and asked for 'thought to be special' menu - but to our dismay we could not find anything that started with chicken/mutton (guess and confirmed that they served only Beef). Had to come out of that shop to ask for another TK shop that served the other variant as well, that we could eat. Another struggle for auto at night to reach that place (Aminabad) where we hogged on to those Kababs. No word to describe the pain of that long walk and also the heaven that was brought to us in shape of circular, soft, melting, delicious, lip and finger smacking, mouth watering to the core dish! - as shown in picture here :):) Had 4-5 of them with the Mughlai Parathas (crispy and little sweet) that reminded me of Alcausar's Kakori Kababs near Assam Bhavan in Delhi (hope the spelling is right) and Street Food of India in Ambiance Mall, Gurgaon (near PVR). Lucknow one is actually much better and looked fresh with its unique ambiance :)

Time to roam around in the market after that, did some shopping for some Chikan Kurtas (this is what they call the clothing material) - friends got some suits, had couple of Kulfis (Ice creams) and walked a bit with Pan (not Pan Card but with Beetle Leaf). It was already crossing 11pm and if you thought it was Delhi, it was not. Had tough time finding an auto to our place - changed two and paid more than double to finally arrive at our 'unknown-to-people' hotel, or may be we were poor on our navigational skills.

Next day, with fresh morning light we had our breakfast and reached office in time to start our first national tour on campaign training. We already had our slides checked as marketing managers from various circles (telecom circles) were expected to come there. Revised things one by one to build little confidence and entered the waters with open minds. Tried finishing everything in time to our best - all that we could. In the mean time we also managed to get one Aunty's number, who used to sell Kababs as hobby (or may be as business). We planned to visit her house and collect some frozen pieces for our return journey that was about to start in couple of hours.

Back to our rooms after collecting those 10 pieces per head for Rs 200 - packed our bags (already half packed - because they were never unpacked completely), we booked a taxi and went to Lucknow station together - one of us was not lucky to get a train - but was very lucky to get approved for home bound Delhi flight ;P. Anyway jealously aside!! Though the reputation of Indian railways had not been good, it was good that our train was on time. We boarded and found side upper and lower seats, waited for some time to settle things down before we had our eyes filled with water - not that we were leaving but because of that (very) spicy biryani we packed for dinner from platform. Given a choice - I would surely go for something non spicy, but in a closed compartment of running train ,at night, even this choice was not meant to be exercised :(

Lucknow memories still remains as it is even after 2 months. I would not be making justice to the city and its journey if I call it hectic and tiresome, would only end with that it was worth experimenting and would love to visit this place again for some more exploration - of course with family this time! :) Have some other trips lined up soon - Lucknow is not for summers I guess :)

PS: This post is not for hardcore veggies! ;)

Saturday, February 5, 2011

Night Life!!

Not the one you are thinking... 2 months back we started a project which is in its final stage now.. just before it goes live we are trying to deploy all the related (stuffs) to its final level. SIF Import, server bounce, SRF replacement, compilation etc etc... and yeah my head bounced too!! ;)

Capacity of 300 on my floor but number of occupied seats at 4:30am is just 5%.. people still typing something on their laptops and computers.. some playing games.. some watching movies... and our team - No time for even a break.. ! :(

I do hear one guy snoring though... just now started... what a life he has! :) As long as we are bachelors it looks an adventure in itself ... couple of hours back I was outside roaming with my colleague... Gurgaon never looked city that sleeps... especially on roads... minimum of 2-3 kms we must have walked in our compund to just have fresh air (away from our screens)... cool breeze touching our face gives better feeling at this time when winter in delhi is getting over.. had cup of coffee... chikki (ghachak in delhi), polo (mint with O), four seasons juice, grapes (black ones) - packed for breakfast but eating at night... :)

When we reached Gurgaon office at 9pm we had empty stomachs ... taxi dropped us in front of our office's mall... but everything was close.. had to come back to office and order kadhai paneer, naan, kulche, dal makhni... nice food... ;) enough for whole night to survive after no lunch.. and fruits in breafast... really require some dietician to keep check on our health ... YUMmmyyyy though!!

Ayway after all this tiring exercise one thing that brings happiness is that we learn with every moment.. at this stage we do require this type of momentum to keep running.. after all we are working for a telecom company to help them automate their campaign systems... $$ addition to their revenue... :)

On lighter side, I did open facebook and checked all status messages.. usually it never opens in our office.. but at this place (where we have come for production deployent), it OPENS! :D updated my status too...

Few more hours to go ... say by 10am... we will be close to 80-90% of our target... some sanity testing is also required ... need to get hands dirty with it... ;) ... Hope to see some light after 2 months in tunnel.. and hope its not Sidhu's light... as he says it is light of a running train approaching towards you at high speed.. :)

Just Enjoying my Night Life! Another session awaits tomorrow too... zzzzzzzzzzzzzzzzzzzzzzz....